Privacy Policy

Last updated: August 2026

1. Introduction

The Indigenous Knowledge & Wisdom Centre ("IKWC", "we", "us", or "our") operates the IKWC Virtual Library (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, including our website and mobile applications.

We are committed to protecting your privacy and handling your personal information with care and respect. Please read this Privacy Policy carefully. By using the Service, you consent to the practices described herein.

2. Information We Collect

Information You Provide

  • Account registration information (name, email address, password)
  • Contact form submissions (name, email, phone number, message)
  • Communications you send to us

Information Collected Automatically

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, search queries)
  • IP address and approximate location
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your account registration and manage your account
  • Respond to your inquiries and support requests
  • Send administrative communications about the Service
  • Analyze usage patterns to improve user experience
  • Protect against unauthorized access and ensure security
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating the Service (hosting, analytics, email delivery)
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of IKWC, our users, or the public
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at admin@ikwc.org.

8. Children's Privacy

The IKWC Virtual Library provides educational resources for learners of all ages, including children. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Third-Party Services

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Indigenous Knowledge & Wisdom Centre

Suite 105, 10335 – 178 Street

Edmonton, AB T5S 1R5

Phone: 780-453-4592

Email: admin@ikwc.org